Managed IT Services

Proactive, responsive and customized just for you

Serving New York, New Jersey, and Connecticut

A different experience

When it comes to IT support, there’s no shortage of options. What makes XSolutions different? We’re so glad you asked.

Our approach to Managed IT Services is unique because we put 100% of our focus on you—your goals, your convenience, the stability of your network, and your customer experience.

Our Managed IT Services are designed around keeping your network up and running with little to no downtime, period. And on top of that, our team is both professional and friendly.

We promise, this is a completely different Managed IT Services experience.

XSolutions has been managing client networks in New York, New Jersey, and Connecticut since 1999.

The Difference Between Managed Services And Break-Fix

How XSolutions does Managed IT Services

Proactive monitoring to minimize network downtime, catching most issues before they have a chance to affect you
Helpdesk support handled by actual human beings who answer our phones live during business hours
IT solutions that align with your business needs and budgetary requirements
The technical expertise to monitor, maintain and service your system remotely, giving us the ability to rapidly respond to issues
Network Security including EDR, MTR, SIEM, and SOC services

Say hello to amazing IT support

Calling IT support shouldn’t make you cringe, and it doesn’t have to. Our technicians are easy to work with, genuinely invested in helping you, and committed to making sure you always understand what’s going on. This is the way managed IT services should be.

Predictable monthly fee

There’s enough uncertainty in your company’s budget. A flat, static fee expense for all your IT support makes it so much easier to plan. Plus, you know you’re taken care of.

Fast response times

Technical expertise doesn’t mean much if you have to wait for it when you need it. We have the knowledge and we’ll respond fast. In most cases, in under 15 minutes.

Clear communication

If you’re not a tech person, jargon and insider language gets old fast. That’s why our communication—on the phone and in documentation—is clear and easy to read.

The people factor

The thing that makes you different from any other company is your people. No one else has your team, so no one else is you.

It’s the same for us.

Our people set us apart. You’ll see it in every interaction. We invite you to experience the difference a dedicated team of experts can make.

“XSolutions provides excellent day-to-day support to all of our employees, quickly taking care of any issues that arise, making our computer environment stress-free. When an issue occurs, all we have to do is call XSolutions and they’re on the problem immediately.”

— Commerce and Industry Association of New Jersey