User Looking At Cell Phone

Disaster Recovery Planning Step 8 – Employee Contact Information

Introduction

So, you have a great-looking Disaster Recovery Plan (DRP) in an attractive binder prominently displayed on your bookshelf for all to see. Great job!

One question, do you have the contact information for each of your employees so you can call or email them with instructions should disaster suddenly strike?

Great plans begin with the basics and having access to your employees’ contact information is as basic as you can get. If all you have is a list on paper in your office and your building is on fire, it won’t do you much good. Make sure this vital information is also securely in the cloud where it is accessible to the appropriate manager when needed.

Every manager should have this basic information for each of their employees

  • Name
  • Department
  • Title
  • Responsibilities
  • Office telephone number
  • Company cell phone number
  • Home number
  • Personal cell phone number
  • Company email address
  • Personal alternate email address

By the way, your Human resources Department (HR) should have access to secure detailed electronic records that can be accessed from anywhere they have an internet location. This could be in a separate, hardened and protected data center or in a highly secure cloud location.

Conclusion

Your DRP should contain this information directly or document where each manager as well as HR can access it electronically at a moment’s notice. Most disasters won’t give you a heads up before slamming you. Be prepared!

Related posts:

Now Available: A Simple Disaster Recovery Plan Template

Disaster Recovery Planning Step 1 – The Threat Matrix

Disaster Recovery Planning Step 2 – Critical Processes

Disaster Recovery Planning Step 3 – Declaring A Disaster

Disaster Recovery Planning Step 4 – Evacuation Plan

Disaster Recovery Planning Step 5 – The Communication Plan

Disaster Recovery Planning Step 6 – Backup Facilities

Disaster Recovery Planning Step 7 – Emergency & Vendor Information

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