When disaster strikes, the employees on hand may not be the people directly responsible for the company’s backup systems. Subsequently, they may not know even basic information about the backup systems used.
By having information regarding your backup systems documented, the manager on site can at least contact the appropriate vendor to start the recovery.
Without documentation, your company will need to wait for the CIO or IT Manager before the vendor’s help can be initiated. Help them out by having up-to-date information on the backup systems in use.
Documentation should include:
- Vendor Name
- Vendor Address
- Vendor Support Telephone Number
- System Serial Number(s) – Hardware and Software
- Customer Number
- Average Size of Backup File(s)
- Maximum Size of Backup Allowed
- Which Systems Are Protected – Servers, Workstations, Databases, etc.
- Type of Backups – Onsite and Offsite, Onsite Only, Offsite Only, etc.
- Is There Failover Capability
- Is There Bare Metal Restore Capability
The documentation on file should be reviewed and approved by your CIO or IT Manager. The better the documentation on file¾the faster the recovery can begin.
XSolutions is an Elite Partner of Datto, the world leader in Hybrid-Cloud Business Continuity solutions whose systems protect 460+ Petabytes of data with over 1400+ employees and 9 offices around the globe. Call (845) 362-9675 and let us introduce you to the ultimate defense against data loss—whatever the cause. Backup & Disaster Recovery | Business Continuity | Data Risk Assessment